20 September 2021

Safeguard Our Hospitals in IR 4.0

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During the ongoing IR 4.0, we’ve seen a lot of technological upgrades for a lot of sectors, including IT, business, education, and most importantly, healthcare. Healthcare industry is a sector which has undergone transformations for the past few decades. The increasingly connected world has also prompted healthcare systems to adeptly adopt and adapt with technological advancements. We have witnessed how IoT, sensors, and big data help the best healthcare providers save a lot of lives and give patients the best treatment to aid their recovery.


Nonetheless, the rapid utilization of technological assistance by businesses and service providers (including healthcare providers) sometimes isn’t simply followed by carefully planned security measures or protocols. Data from University of Illinois Chicago informs us that healthcare industry loses $5.6 billion annually because of data breach. In 2016, 27 million patient records were affected by data breach. With such alarming threats, it is time to secure healthcare by trusting the cybersecurity gatekeeping in the hands of a reliable service provider.


Telkom DWS offers security solutions for our healthcare service providers and medical professionals, who deserve the best security measures especially at this moment where there are two critical moments occurring: an ongoing IR 4.0 transformation and an ongoing pandemic that strikes at an alarming rate. Such critical situations may pose even bigger threats to hospitals with vulnerable security protocols. To help hospitals avoid these risks, here are several sustainable solutions that we can offer.


Face recognition

Facial recognition has been used to increase security measures. The technology can countermeasure attempts of fraud such as patient or even doctor impersonations. Combined with thermal scanner, our cutting-edge face recognition cannot be more relevant for a pandemic situation. In addition to detecting symptoms of fever, our face recognition can be adjusted to detect whether a person is wearing mask or not, which can help secure not only the cyber aspects, but also the physical operation of a hospital.


Telco risk scoring

Our Telco Risk Scoring is equipped with not only one, not only two, but eight APIs. The existence of these APIs in Telco Risk Scoring will assist our hospitals in measuring potential risks regarding many aspects, primarily payment. Our Telco Risk Scoring can examine patient credit risk through analyzing their habits of payment and behaviors in subscription. In addition, this solution can help hospitals crosscheck patient ID with Telkom’s data, which further improves finance-related cybersecurity measures.


Internet-of-Things

Telkom also offers solutions in the installation and maintenance of Internet-of-Things in hospitals. Nowadays, hospitals are transforming to smart hospitals, where IoT is integrated to help customers get the best experience and assist healthcare providers to give the best and most secure services. Utilizing IoT in hospitals can mean a lot of things. One of the most important examples of this would be asset inventory management, where the location of precious medical devices can be monitored in real-time.


Big data analytics

Last but not least, big data analytics is an important tool that hospitals can use to tackle their security issues. During moments of crisis, there can be an overwhelming flow of data, including registration, in-patient condition, out-patient prescriptions, medical device condition, and task assignment for medical professionals. Big data analytics will allow hospital managers to identify any data-related anomalies while keeping the data accessible and organized, which will assist a hospital’s operation.


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