In this rapidly evolving era of digital transformation, a company’s success in delivering reliable information and communication technology (ICT) services depends heavily on the strength of its strategic partnerships. A prime example of such successful collaboration is the long-standing relationship between PT Lintasarta and Telkom DWS. For over three decades, this synergy has served as a cornerstone in Lintasarta’s journey to provide top-tier ICT solutions across Indonesia.

Company Profiles: Lintasarta and Telkom DWS

Lintasarta is one of Indonesia’s leading ICT service providers, serving over 2,400 national and multinational companies across various industries. Founded in 1988, Lintasarta was established to meet the growing demand for secure and dependable data communication solutions. Over the years, the company has evolved into a strategic partner for businesses embracing digital technology.

Telkom DWS (Wholesale Service Division), on the other hand, delivers a wide range of wholesale services to large enterprises, telecommunications operators, and digital service providers both domestically and internationally. Backed by a vast global network, Telkom DWS plays a crucial role in offering fast, secure, and reliable connectivity.

A Longstanding Collaboration

Mr. Zulfi Hadi, Director & Chief Solution Officer of Lintasarta, stated that the partnership between Lintasarta and Telkom DWS has spanned approximately 35 years, beginning from Lintasarta’s inception as part of the Telkom Group. Naturally, since the start of its operations, Lintasarta has utilized Telkom’s infrastructure. One of the core elements of this collaboration has been leased line services — dedicated point-to-point connections known for high capacity and exceptional stability. Key leased line services include:

- Global Ethernet: international Ethernet-based connectivity with global reach.  

- IP Transit: high-capacity, stable internet connectivity to the global internet.  

- Domestic Leased Line: reliable, high-speed leased line services within Indonesia.

Through this partnership, Lintasarta has built a robust network backbone that supports the operations of major clients while maintaining a service reliability rate of 99.9% — a remarkable achievement by industry standards.

“Telkom has enabled Lintasarta to maintain a network backbone reliability of 99.9%, which in turn helps us meet SLA targets, especially for supporting mission-critical services in Indonesia,” said Mr. Zulfi Hadi.

The availability of extensive and stable connectivity has allowed Lintasarta to expand its services to remote areas, bridging the ICT needs of both national and multinational companies.

Beyond leased lines, Lintasarta also benefits from various Telkom DWS solutions, including international gateways, cloud backbone services, and disaster recovery solutions, all of which enhance business continuity and resilience.

This collaboration showcases how leveraging strong national infrastructure through strategic partnerships can generate tangible impacts on business growth and drive national digital transformation.

Looking Ahead

Mr. Zulfi Hadi expressed hope that the collaboration between Lintasarta and Telkom DWS will continue to grow stronger. Lintasarta’s vision is to become the best partner for customers on their digital transformation journeys while also contributing to equal access to quality internet across Indonesia.

This vision underscores the belief that strong partnerships not only accelerate business growth but also bring broader social benefits to the Indonesian people.

The 35-year collaboration between Lintasarta and Telkom DWS stands as a testament to how long-term partnerships—founded on trust and a shared commitment to excellence—can foster lasting, positive change.

Through their collaboration, both companies have played a vital role in building a stronger Indonesian digital ecosystem, ready to meet future challenges. With a spirit of collaboration, innovation, and excellence in service, Lintasarta and Telkom DWS continue to move forward as trusted partners in shaping Indonesia’s digital future.

Type content story here in English..