In today's telecommunications industry, service quality has become a crucial factor, especially in terms of connectivity. It’s not just about wide coverage; stability and reliability are also key when selecting a Network Access Provider (NAP). This is why PT EKA MAS REPUBLIK, widely known as MyRepublic, has remained a loyal customer of Telkom Wholesale Service Division, continuously entrusting its connectivity services to Telkom to ensure an optimal digital experience for its customers.

How Did PT EKA MAS REPUBLIK Discover Telkom’s Services?

Since its initial partnership with Telkom Wholesale Service Division in 2016, PT EKA MAS REPUBLIK (MyRepublic) has relied on Telkom for its connectivity services. This was revealed by Mr. Hendra Gunawan, then CTO of MyRepublic, who explained that at the time, MyRepublic was planning to expand into the enterprise sector. They needed a partner capable of providing last-mile solutions, backbone connectivity, data centers, and reliable VPN IP services.

Telkom was chosen as MyRepublic’s growth partner for several reasons. Telkom’s extensive infrastructure across Indonesia offers superior redundancy and network capacity. Additionally, Telkom provides high-capacity networks with optimal performance and minimal congestion. These advantages were the key considerations for MyRepublic in selecting Telkom over other competitors. With robust infrastructure and high-quality services, Telkom has become a strategic partner supporting MyRepublic’s expansion in delivering the best connectivity solutions for its enterprise customers.

This partnership proves that quality and reliability are the most important factors when choosing a telecommunications service provider. Telkom has successfully met MyRepublic’s expectations by delivering stable and innovative solutions for the enterprise sector.

“We had an experience in Jakarta-Medan where we initially leased services from another provider, but we faced weekly disruptions. After migrating to Telkom, our network became significantly more stable, allowing us to better maintain our MyRepublic customers. Moreover, Telkom’s **SLA (Service Level Agreement) exceeds the average standard of other providers, especially in remote areas such as Kalimantan, Sulawesi, Denpasar Bali, Medan, and Mataram. This ensures that the network remains highly stable, latency is minimal, and the subscribed capacity is delivered as promised by Telkom. So far, the partnership has been excellent, both technically and in terms of account management,” said Mr. Hendra, when asked about his experience using Telkom’s connectivity services.

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Let Telkom be part of your business growth journey! Contact us now at https://mycarrier.telkom.co.id/.