In today’s rapidly advancing digital era, business operations heavily rely on the availability and performance of IT infrastructure, especially company servers.
 Even the slightest disruption can significantly impact productivity, customer trust, and cause financial losses that may threaten business stability.

But what happens when an issue arises and you’re not physically present at the server location?
 This is exactly when you need to know about one of neuCentrIX's superior features — Smarthand, a smart and responsive solution to handle any server issues according to your company's needs, anytime and anywhere.
 (Of course, available for customers who are colocated at neuCentrIX!)

What is Smarthand neuCentrIX?

Smarthand is an add-on remote hands-on service provided by neuCentrIX, enabling professional technicians to perform direct actions on your servers or network devices colocated at a neuCentrIX data center.
 This service is designed to support customers who cannot always be physically present at the server location but still require quick and precise technical handling.

Key Benefits of Smarthand neuCentrIX

1. Fast and Professional Response
 Smarthand is not just about physical presence — it's about expertise.
 All tasks are handled by highly trained technicians who adhere to data center operational standards and device handling procedures with safety and efficiency.

2. Save Time and Costs
 No need to dispatch your own IT team to the site.
 With Smarthand, you can save time, effort, and travel expenses. Simply colocate at neuCentrIX, subscribe to the Smarthand add-on service, and let our team handle the rest.

3. Flexible and Scalable
 Choose from a variety of service packages according to your company’s specific needs, including:

• Server Reset
  
  

• Visual Inspection
  
  

• Plug & Unplug Cable
  

4. Secure and Transparent
 Every technical action is carefully recorded and reported in detail, ensuring service security and transparency.
 You maintain full control over your devices even when managed remotely.

Who Should Use This Service?

• National-scale companies without permanent technicians at each location
  
  

• Startups and mid-sized businesses aiming to optimize IT operations efficiently
  
  

• Cloud service providers or web hosting companies
  
  

• Government institutions and educational organizations requiring high uptime
  

With technology constantly evolving, you no longer need to worry about facing technical issues with your servers.
 Smarthand neuCentrIX stands as a reliable partner, offering fast, secure, and efficient solutions.